THIS JOB HAS NOW EXPIRED.

The Role

• RFP Manager will work with Sales in responding to formal bid / tender processes (consisting of question and response format) which support business development and client retention.
• You will be required to integrate into the business quickly and work effectively with multiple teams to deliver fit for purpose; customised response documents in a timely manner.
• The prime responsibility of the RFP Manager is to act as end-to-end owner of RFP process (create plan, manage team, stand up key stakeholders, escalate issues, track progress)
• Co-ordinator will be responsible for engaging internal and external stakeholders to ensure the right trade-offs are made for the business

Key Accountabilities

• Establish a library of historic RFPs and standard responses (working with RFP Writer)
• Key point of contact on RFP - manage engagement with internal & external stakeholders
• Provide recommendations to Steering Group on priority and approach to requests
• Clarify accountabilities and stakeholder engagement process
• Manage daily and weekly calls; resolve issues
• Provide clear direction on approach; merchant needs and extent of customisation
• Integrate all inputs and develop high quality; fit for purpose RFPs in a timely manner
• Establish, co-ordinate and monitor RFP progress; report issues & initiate corrective action
• Decide what changes to RFP library are required
• Summarise and share key learnings; continuously improve process
• Take responsibility for overall progress and initiate corrective action (escalating as necessary) to ensure that the right trade-offs are made for the business
• Ensure that RFP is consistent, coherent and has buy-in from required stakeholders

Skills & Experience

• You will have previous RFP management or communications experience preferably within financial services / payment processing
• Gathering Information & Understanding Issues – Excellent attention to detail; strong organisational skills and ability to multi task. Quickly identifies the elements of an RFP that are most important / need most customisation and works effectively with stakeholders to address.
• Communication & Building Understanding and Trust – Impeccable written English and grammar. Strong stakeholder management skills with a proven ability to facilitate communication with key stakeholders and external vendors / merchants as appropriate
• Achieving Excellence - Strong track-record of creating well scoped, high quality RFPs. Significant business judgment to ensure the right trade-offs are made in a timely manner
• Candidates will be required to demonstrate a track record of co-ordinating senior stakeholders to deliver work to schedule and specification

Other

Technical Knowledge:

• RFP process management (planning, resourcing and monitoring)
• Firm understanding of the WorldPay and e-Commerce business model and blueprint
• Familiarity with CRM systems and RFP drafting techniques
• Computer literacy (specifically, skills with MS Word, Excel, PowerPoint)

People Management:

• No direct reports however day-to-day management of cross-functional “virtual” teams
• Ability to work and interact at all levels up to Board level

Financial Management:

• Responsible with RMs / BDMs for RFP wins (80% target)

About Us

WorldPay provides a globally connected, locally coordinated Card Payment Processing service for business both large and small. Quite simply, we help businesses around the world to collect payments, using a swift, secure electronic payment solution. We operate in more than 40 countries – and today, we’re one of the leading independent providers of safe payment services globally.